DAY 1 – THURSDAY, 26 April, 2018

09:00 – 10:00

REGISTRATION

10:00 – 10:45

OPENING CEREMONY
PROMOTION OF UNIRI - FTHM TRAINING CENTERS
CONGRESS ROOM

10:45 – 12:00

PANEL SESSION 1
CONGRESS ROOM
Topic: Identity and traditions in development processes of the Croatian tourism
Keynote speaker and Moderator: Đuro Tomljenović
Panelists:
 - Gari Cappelli, Ministry of Tourism - Minister
 - Josip Zaher, Croatian Chamber of Economy - Vice President for Tourism, Trade and Finance
 - Damir Krešić, Institute for Tourism - Director
 - Nedo Pinezić, Quanarius - Family Accommodation Specialist
 - Dora Smolčić Jurdana, Faculty of Tourism and Hospitality Management - Dean

12:00 – 12:30

TZ Opatija

COFFEE BREAK

12:30 – 13:45

PANEL SESSION 2
CONGRESS ROOM
Topic: How to get to a year-round hotel business?
Keynote speaker and Moderator: Sandra Janković
Panelists:
 - Kristijan Staničić, Croatian Tourist Bord - Director
 - Rikardo Hesky, Jadranka Hotels - Chief Executive Officer
 - Tomislav Korošec, Park Plaza Histria - Hotel Manager
 - Mirella Premeru, Valamar Riviera - Director of the Revenue Management Sector
 - Franco Peruza, Godiva consulting - Consultant in the Field of Investment in the Hotel Industry

14:00 – 16:00

Kvarner logo TZK

CONFERENCE LUNCH

16:00 – 17:30

ERASMUS/CEEPUS WORKSHOP
Session Chair: Kristina Črnjar
MAGNOLIJA ROOM
 
1. THE IMAGE OF THE CITY IN TERMS OF RELIGIOUS MEGAEVENTS (BY THE EXAMPLE OF WYD 2016)
    Niemczyk, A., Seweryn, R.
2. TOURISM AND EMPLOYMENT – A COMPARATIVE ANALYSIS OF POLAND AND CROATIA
    Seweryn, R., Niemczyk, A.
3. SENTIMENT ANALYSIS AND ARTIFICIAL NEURAL NETWORKS-BASED ECONOMETRIC MODELS FOR TOURISM DEMAND FORECASTING
    Folgieri, R., Baldigara, T., Mamula, M.
4. CROATIA AS A VIRTUAL TOURIST DESTINATION: A LINGUISTIC AND SENTIMENT ANALYSIS
    Bait, M., Jurin, S., Bosnar - Valković, B.
5. MODELING THE TOURISM SPECIALIST COMPETENCIES. NEW SKILLS AGENDA FOR EUROPE. CASE STUDY OF LITHUANIAN TOURISM SECTOR
   Katunian, A., Žirnelė, L.
6. HUMAN RESOURCES AS A KEY FACTOR OF THE QUALITY OF TOURISM SUPPLY IN MONTENEGRO
   Božović, Ž., Đurašković, J.

19:30

INFORMAL DINNER PARTY

 

 

DAY 2 – FRIDAY, 27 April, 2018

09:00 – 10:30

WORKSHOP – PAPERS PRESENTATION

PARALLEL SESSIONS

SESSION 1 – MAGNOLIJA ROOM
Session Chair: Marinela Krstinić Nižić
SESSION 2 – LOVOR ROOM
Session Chair: Daniela Gračan
1. ENERGY EFFICIENCY AS A BUSINESS POLICY OF ECO-CERTIFIED HOTELS
Krstinić Nižić, M., Matoš, S.
2. THE INFLUENCE OF LOCAL GOVERNMENT UPON THE SUSTAINABLE TOURISM DEVELOPMENT OF A COASTAL DESTINATION
Birkić, D., Primužak, A., Varičak, I.
3. ˝SPECIAL EXPERIENCE˝ – INFLUENCE OF PERSONAL ENGAGEMENT AND SUSTAINABILITY IN HOTELS
Floričić, T.
4. THE ROLE OF INSURANCE AND TOURISM INDUSTRIES IN ACHIEVING CLIMATE RESILIENCE
Runko Luttenberger, L., Luttenberger, A.
5. THE IMPACT OF TOURISM ON REGIONAL ECONOMIC DEVELOPMENT – CASE STUDY OF CROATIAN COUNTIES
Trinajstić, M.
6. ANALYSIS OF SICKNESS ABSENCE DATA IN CROATIA: EMPHASIS ON TOURISM
Čikeš, V., Maškarin Ribarić, H., Črnjar, K.
7. HUMAN RESOURCE MANAGEMENT AS RESOURCE FOR ECONOMIC SUSTAINABILITY AND COMPETITIVENESS OF HOTELS
Horváth, A., Jónás-Berki, M., Pálfi, A., Raffay, Z.
8. PILOT RESEARCH OF THE LEVEL INFORMAL ECONOMY IN TOURISM SECTOR OF FEDERATION OF BOSNIA AND HERZEGOVINA
Milićević, M., Galić, M., Vidović, R., Zeljko, Z.
9. HEALTH TOURISM DEVELOPMENT RESEARCH FRAMEWORK AT THE DESTINATION LEVEL
Peršić, M., Peršić Živadinov, I., Vlašić, D.
1. CHALLENGES IN DEVELOPING WELL-BEING TOURISM – LIFECLASS TERME SVETI MARTIN
Stipanović, Ch., Patafta, D.
2. CHANGING TRENDS IN INCENTIVE TRAVEL
Gračan, D., Barkiđija Sotošek, M., Šerić, N.
3. ENTREPRENEURSHIP AND CO-EVOLUTION IN TOURISM
Valeri, M., Fadlon, L.
4. COLLABORATION AS A KEY DRIVING FORCE FOR INNOVATIONS IN TOURISM – MULTIPLE CASE STUDIES ANALYSES OF TOURISM PRODUCTS
Slivar, I., Golja, T., Sinković, D.
5. ACCEPTANCE OF E-BOOK READING APPLICATIONS – SCALE DEVELOPMENT AND VALIDATION
Meštrović, D., Bagarić, L., Jakominić Marot, N.
6. AIRBNB: SHARING ECONOMY OR "INFORMAL" TOURISM ACCOMMODATION BUSINESS?
Zupan Korže, S.
7. THE IMPACT OF ONLINE COMMUNITY MARKETPLACES IN A HIGH-PROFILE HORECA AREA
Wolfram, I.
8. CUSTOMER VALUE ON SAFETY AND SECURITY ISSUES IN ACCOMMODATION SERVICES
Höykinpuro, R.
9. TIPPING HABITS IN HOSPITALITY INDUSTRY IN MONTENEGRO
Raspor, A., Lacmanović, D., Lacmanović, J.

10:30 – 11:00

COFFEE BREAK

11:00 – 12:30

WORKSHOP – PAPERS PRESENTATION
PARALLEL SESSIONS
SESSION 3 – MAGNOLIJA ROOM
Session Chair: Zrinka Zadel
SESSION 4 – LOVOR ROOM
Session Chair: Daniela Soldić Frleta
1. WINE TOURISM: AN OPPORTUNITY TO INCREASE A TOURIST OFFER IN ISTRIAN COUNTY
Manzin, A., Dušević, R.
2. HERITAGE MANAGEMENT IN PROTECTED AREAS – ASSUMPTIONS AND NEW PARADIGMS
Zmijanović, Lj.
3. THE ROLE OF INTANGIBLE CULTURAL HERITAGE IN DIFFERENTIATION OF CULTURAL TOURISM PRODUCT – THE CASE OF ZAGREB
Kesar, O., Matečić, I., Ferjanić Hodak, D.
4. POSSIBILITIES OF ENTREPRENEURIAL DEVELOPMENT IN CULTURAL TOURISM OF CROATIAN CITIES
Stipanović, Ch., Rudan, E., Zadel, Z.
5. THE ROLE OF FESTIVALS IN THE TOURISM OF HUNGARIAN COUNTRY TOWNS
Szabó, G., Závodi, B.
6. GERMAN LOCAL MUSEUMS AS CIVIL SOCIETIES’ RESURGENT COMMUNITY SPACES IN HUNGARY
Szeidl, K., Aubert, A.
7. EVENTS IN TOURIST DESTINATION END THEIR IMPACT ON COMPETITIVENESS AND POSITIONING
Pavia, N., Mrnjavac, E., Floričić, T.
8. THE DEVELOPMENT OF THE TOURISTIC INSTITUTIONAL SYSTEM AND SIGNIFICANT CHANGES IN THE DESTINATION DEVELOPMENT
Horváth, Z., Aubert, A., Pálfi, A.
1. ANALYSIS AND FORECAST OF CROATIAN TOURISM DEMAND SEASONALITY
Mihalinčić, K., Mrša Haber, I.
2. MEASURING TOURISM SEASONALITY: APPLICATION AND COMPARISON OF DIFFERENT METHODS
Ćorluka, G., Vukušić, A., Kelić, I.
3. ANALYSIS AND FORECAST OF TOURIST ARRIVALS IN CROATIA
Pupavac, J.
4. TOURIST SEGMENTATION IN MEMORABLE TOURISM EXPERIENCE SURVEY
Horvat, J., Mijoč J., Matković T., Barač Miftarević S.
5. ECONOMETRIC ASSESSMENT OF PERSONALITY BIASES AND COMMUNICATION PREFERENCES CORRELATION
Kostelić, K., Križman Pavlović, D.
6. THE IMPACT OF INTERNAL MARKETING ON INTERNAL SERVICE QUALITY IN THE HOSPITALITY INDUSTRY
Gjurašić, M., Marković, S., Horvat, J.
7. DETERMINING THE SENTIMENTS OF TOURISTS TOWARDS WEBSITES TEXT CONTENTS OF THE CROATIAN HEALTH TOURIST OFFER
Ivanović, S., Milojica, V.
8. SHIFTS IN TOURISTS’ ATTITUDES TOWARD THE DESTINATION OFFERING
Soldić Frleta, D.
9. METHODOLOGY OF PLANNING SUSTAINABLE TOURISM DEVELOPMENT AT THE LOCAL LEVEL: THEORY AND PRACTICE
Mičetić Fabić, M., Smolčić Jurdana, D.
12:30 – 14:00
SESSION 5 – MAGNOLIJA ROOM
Session Chair: Daniel Dragičević
1. TERRORISM AS SECURITY CHALLENGE IN TOURISM DEVELOPMENT
Dragičević, D., Nikšić Radić, M., Grbić, L.
2. QUALITY COSTING IN THE HOSPITALITY INDUSTRY – A LITERATURE REVIEW
Ribarić Čučković, E., Janković, S.
3. ANALYSIS OF ADVENTURE FORMS OF RIVER-BASED TOURISM ON CROATIAN RIVERS
Bosnić, I., Tubić, D., Randelj, J.
4. EMPIRICAL VALIDATION OF DEMOGRAPHIC CHARACTERISTICS ROLE ON VISITORS’ EXPERIENCE: THE CASE OF ZAGREB CHRISTMAS MARKET
Marković, S., Raspor Janković, S., Racz, A., Mitrović, S.
5. A REVIEW OF WEBSITES ‘SELLING’ DENTAL TOURISM
Jurišić, E.
6. THE BOOM OF CHINESE TOURIST AS A CHALLENGE FOR TOURISM GROWTH – CASE OF CROATIA
Šintič, N., Rosi, M.
7. FUNCTION AND IMPORTANCE OF INTERNAL AUDIT IN HOTEL GROUP „BUDVANSKA RIVIJERA“
Simović, O., Perović, Đ.
8. EXPLORING MILLENNIALS’ MEMORIES: SETTING THE COURSE FOR DESTINATIONS’ ATTRACTIVENESS
Lončarić, D., Perišić Prodan, M., Dlačić, J.

14:00

CLOSING REMARKS – MAGNOLIJA ROOM